FAQ

If you live in one of 14 single home RCA maintained neighborhoods, the RCA has contracted for landscape services for your neighborhood with Brightview Landscaping. This cost is included in the neighborhood fee portion of your HOA quarterly fees. Brightview Landscaping will provide the required services to maintain healthy and attractive landscaping for your home. Please understand that the Brightview crew members are not personal gardeners. If you live in an incorporated neighborhood (condo/villa) your management company has contracted with a landscape maintenance company to service your neighborhood.

When you close on a home you will need to be sure a WARRANTY DEED is included in you paperwork. To get access to the Riverwood for the first time you will need to show the gate guards your WARRANTY DEED. It is very important that you come to the Riverwood Community Association Office after you have come thru the gate. The office staff will present you with a welcome packet that includes forms that must be completed to have access to the Community. 

 

You may obtain a RFID Tag for your vehicle at the Gate House Monday and Thursday from 7 a.m. to 6 p.m.   RFID Tags are activated within 24 hours of application.

 

 

 

 

I.D. Badges are needed for the usage of the pool a fitness center.

 

You may obtain a I.D. Badge at the Gate House Monday and Thursday from 7 a.m. to 6 p.m.
 

Riverwood has invested in a system called  that allows you to go online hours, days, or weeks in advance to register your guests and contractors.  You have the ability to give your guests a longer visitor pass through the Gate House system than the guards at the gate.  Security Guards can only issue a 30 day pass with resident permission.  Gatehouse puts the resident in control of their visitor entry into the community. Using the online system frees up our Security Guards to focus on incoming visitors, contractors and vendors instead of fielding telephone calls, especially during the busy "in season" period.  If you want your guests to experience a smooth entry into Riverwood, we encourage you to use the Gate House system.   

You will receive a login for the GateHouse system after you complete an resident information sheet.

You will receive an email from the Guardshack with your GateHouse login.

 

For any questions call the Guardshack at (941) 764-6822.

 

When you leave Riverwood for more than 30 days, residents are required to notify the RCA Office to make them aware of your departure and return dates, contact information for your home watch person, your destination address and phone number.  (Your alternate address is in the Riverwood computer system but it can only be activated with resident authorization.) Your official mail goes to the address where we have you located in the RCA system.  If you don’t notify us of your departure your official mailing may go to the wrong address (this is particularly important for Election and Budget mailings).   See Homeowners Information -> Leaving Riverwood for over 30 days.

In a deed-restricted Community like Riverwood, changes to the exterior of your home or to your landscaping may require an approval by the Modification Committee.  Riverwood has simplified the process of requesting a modification and created packets to assist you in making your request to the Committee.  There is more information about Modifications to your home or landscaping in the Home Owners Information section of the website.

Governing documents for the Riverwood Community Association and the Incorporated Neighborhoods provide guidelines regarding rental properties in Riverwood.  Check out the Home Owners Information section of the website for more information about Rental Property rules.

Every Monday, Waste Management will pick up the green roll out bins, the yellow recycle bins, "E-waste items" (think of electronic items with a plug), small furniture (a chair, an end table), and bundled, boxed or bagged landscape waste (pruning by owners).  Large bulk items (e.g. refrigerator) are not included as part of the regular weekly trash pick-up.